Capability 02 of 04 · Infrastructure

MCP & Tool Integration

How agents connect to external tools, APIs, and internal systems via MCP (now universal standard) and plugins.

5
maturity levels
15
practices
15
guides
L3 · Stage 03Systematic
Criteria - what to measure
  1. 01Centralized MCP platform manages server provisioning, configuration, and lifecycle
  2. 02Domain-specific MCP servers exist (Architecture MCP, Ownership MCP, SLA MCP)
  3. 03RBAC controls which agents can access which MCP tools
  4. 04MCP server health is monitored with alerting on downtime
  5. 05New MCP servers go through a standardized review and onboarding process
  6. 06Each caller sees only the MCP tools it is authorised to use (per-caller tool filtering at the gateway)
L4 · Stage 04GovernedMost teams aim here
Criteria - what to measure
  1. 01The organisation's tool surface is reachable through a unified, governed MCP gateway rather than per-team wiring
  2. 02Agent discovery: agents can query available tools and their capabilities at runtime
  3. 03MCP governance covers lifecycle management, versioning, and audit logging
  4. 04MCP tool usage analytics track which tools are used, by which agents, how often
  5. 05MCP server versioning allows rollback to previous versions without downtime
  6. 06Agent access to tools is granted centrally through the IdP rather than by per-user consent
L5 · Stage 05Self-improving
Criteria - what to measure
  1. 01MCP operates as a bidirectional nervous system: production data flows to agents, agent actions flow to production
  2. 02Full production loop: Production -> MCP -> Agent -> Code -> Deploy -> Production
  3. 03Agent-to-Agent Protocol (A2A) and MCP are combined for multi-agent coordination
  4. 04MCP latency for context delivery is under 500ms P95
  5. 05A2A protocol enables agents to discover and delegate to other agents without human configuration

Which level is your team at in MCP & Tool Integration?

The criteria above are what we check in a facilitated assessment. Run it yourself to place this capability, see which gates you have passed, and compare it against the other 3 in Infrastructure.

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